4) Own your emotions
Take responsibility for your actions. We cannot control others but we can always control how we choose to respond to others. When we blame others for our emotional reactions we give ourselves a message that we are unable to decide for ourselves. Take back your control by learning to manage your emotions responsibly. Although you have heard it before, putting yourself in the shoes of the other person can go a long way. Remember, the other person has another set of life experiences, beliefs, upbringing, and culture which may not be the same as your own.